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Shipping Policy

How do I know the weight of my goods?


The weight of the goods that you are purchasing will be automatically calculated during the checkout process.


Delivery Options:


The following freight option does not apply to parcel more than 25kg or 0.15m3, we will contact you if your parcel is oversized.


How long until my order is delivered?


All depend on your order time and payment method.

Usually online orders within Auckland region will be delivered the following day after the payment cleared. Areas other than Auckland will take 1-3 days, and rural areas will take another 48 hours for delivery.

Usually:

   *Delivery in Auckland region: Overnight

   *Delivery outside Auckland region: 1 to 3 Days

   *Rural Delivery: 1-5 days


Why is it important to indicate Residential or Business Address?


Different couriers are used for residential and business addresses; Residential deliveries require extra specific service to ensure prompt delivery. Therefore, the correct address type indication is very important for quick and accurate delivery.